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CleverAI alternative: Voko and CleverAI compared (2026)

A flat rate or counted minutes: price, setup, calendar, transfers and data side by side, with every figure read on CleverAI's own website.

Thomas Koch, founder of Voko8 October 202617 min read

Who CleverAI is

CleverAI is based in Winkel (canton of Zurich). Its product, CleverAI Voice, is an AI phone assistant for small businesses, with a dedicated page for dental and medical practices. It is set up for you: you activate call forwarding and CleverAI configures the assistant from your website.

Voko (Bern) is a self-serve AI phone assistant: you set it up yourself, from your website.

Prices and contract

Plans as published, read on 8 October 2026. Per included minute is our arithmetic: plan price divided by included minutes. Voko Business (CHF 599, 3,000 minutes) is sold on request and left out for width.
Voko StarterVoko ProCleverAI
Price a monthCHF 99, excl. VATCHF 299, excl. VATCHF 249 flat, plus VAT per its terms
Included minutes5001,500No limit; a fair-use clause with no figure
Per included minuteCHF 0.20CHF 0.20Cannot be worked out
Extra minutesCHF 0.35 per extra minuteCHF 0.25 per extra minuteNone; its terms allow a limit or an individual quote
Annual billingCHF 84 a month (15% off)CHF 254 a monthNot stated on its site
Setup feeCHF 0CHF 0From CHF 490 (home page); CHF 750 (dental page)
Term and noticeMonthly; ends with the paid monthMonthly; ends with the paid month"Cancellable monthly" on its pages; 30 days in its terms
Free trial7 days or 30 minutes, no card; every feature except porting7 days or 30 minutes, no card; every feature except porting14 days, no card, full features
Money backNoneNoneNot stated on its site
Plans as published, read on 8 October 2026. Per included minute is our arithmetic: plan price divided by included minutes. Voko Business (CHF 599, 3,000 minutes) is sold on request and left out for width.

Three months at entry level (our arithmetic). Voko Starter: 3 x CHF 99 = CHF 297, no setup fee. CleverAI: 3 x CHF 249 = CHF 747, plus the setup fee, so CHF 1,237 with CHF 490 or CHF 1,497 with CHF 750. Live transfer is a paid CleverAI module (3 x CHF 99 = CHF 297 more). Voko Starter includes transfer to one number; several destinations come with Pro (CHF 299). CleverAI waives the setup fee if you leave within the 14 trial days.

Its home page and FAQ say “from CHF 490”, its dental page says CHF 750, and no page reconciles the two, so we show both. Its home page does not mention VAT; its dental page and terms say prices exclude it. Voko’s prices exclude VAT too.

Voko’s plans differ in features as well as minutes. Every plan answers, books into your calendar through Cal.com, emails a summary, handles opening hours and holidays, takes a message outside opening hours and has one transfer number. Pro adds appointment reminders, contacts with caller recognition and routing, several transfer destinations with a team directory, and bexio. Business adds the webhook and API, booking in your own system, number porting and priority support. The knowledge the assistant reads in full is capped at 40,000 characters on Starter, 100,000 on Pro and 200,000 on Business. CleverAI is a single plan without tiers, with live transfer as a paid module.

Where the flat rate pays off

CleverAI counts no minutes, so there is no per-minute price, only a break-even. The table below is our arithmetic: Voko Starter is CHF 99 plus CHF 0.35 for each minute above 500; Voko Pro is CHF 299 plus CHF 0.25 for each minute above 1,500. The extra-minute total is rounded up to the whole franc.

Monthly cost at a given volume, our arithmetic from the published prices (8 October 2026). Excl. VAT, without CleverAI's setup fee or transfer module.
Voko StarterVoko ProCleverAI
500 minutesCHF 99CHF 299CHF 249
800 minutesCHF 204CHF 299CHF 249
900 minutesCHF 239CHF 299CHF 249
1,000 minutesCHF 274CHF 299CHF 249
1,200 minutesCHF 344CHF 299CHF 249
1,500 minutesCHF 449CHF 299CHF 249
2,000 minutesCHF 624CHF 424CHF 249
Monthly cost at a given volume, our arithmetic from the published prices (8 October 2026). Excl. VAT, without CleverAI's setup fee or transfer module.

Up to 900 minutes a month, Voko Starter is cheaper (CHF 239 at 900 minutes against CHF 249; CHF 274 at 1,000). Above about 925 minutes, CleverAI’s flat rate wins and the gap widens, and Voko Pro costs more than CleverAI at every volume shown. With its transfer module, CleverAI’s line moves to CHF 348 (CHF 249 + CHF 99, our arithmetic). Against that, Voko Pro at CHF 299, which includes several transfer destinations, costs less up to about 1,690 minutes a month (CHF 324 at 1,600, CHF 349 at 1,700); Voko Starter, which includes one transfer number only, costs less up to 1,200 minutes (CHF 344). CleverAI’s fair-use clause names no threshold, so we cannot say where it starts to matter.

Feature by feature

Where CleverAI’s site is silent, the cell says so. That is not a “no”, so ask CleverAI.

Languages and Swiss German

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
LanguagesFrench, German, Italian, English, Spanish, Portuguese, Swiss German (beta)Says "50+ languages"; no list
Swiss GermanSpeaks it, as a beta; understanding not measuredThe default; says it speaks and understands it; labelled "New", no measure
Switch language mid-callAcross six languages, not from Swiss GermanAfter the greeting; later switches not stated
VoicesUp to 6 per language, with a listen buttonNot stated on its site
GreetingYour text, or a recording up to 30 secondsUses your business name; custom text not stated
Pace and tonePace in 5 steps, responsiveness, creativityNot stated on its site
Caller can interruptYes; the greeting is protected by defaultNot stated on its site
Says it is an AISays so when asked, not unpromptedNot stated; its terms leave the duty to you
Simultaneous callsStarter 1, Pro 3, Business by agreementNo figure; says it takes every call
Longest callUp to 2 hours, set per assistantNot stated on its site
As stated on each provider's own website, read on 8 October 2026.

CleverAI makes Swiss German its headline and its default. Voko offers it as a beta: the assistant speaks it, but how well it understands spoken dialect has not been measured. CleverAI publishes no measure either. On voices, pace and tone, CleverAI’s site gives no detail; Voko lets you set them.

Booking and calendar

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
Books into a calendarYes, via Cal.com (free); your own system, Business onlyNo, on purpose: the caller books themselves
Checks free slots liveYesNot stated on its site
Move or cancelOnly what it booked, from the same numberNot stated; its sample call notes the request
Request or link insteadTakes a message if there is no calendar or it is fullSMS with a link to your booking tool
RemindersFrom Pro: SMS, or a call from the assistant (new)Not stated on its site
Confirmation to the callerSpoken, plus Cal.com email if givenSMS with a link; email not stated
As stated on each provider's own website, read on 8 October 2026.

CleverAI says direct calendar sync leads to double bookings, sync errors and unclear liability, so it sends an SMS link to the booking tool you already use. That is a considered choice, and it suits a practice with its own online booking. Voko books, but through Cal.com (every plan) or your own system (Business only), with one appointment type per assistant, and it moves only what it booked. For a business that wants the call to end with an appointment, Voko is the better fit.

Transfers, opening hours and voicemail

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
Transfer to a personStarter: one number. From Pro: up to 10 rules; person, other assistant or number; by namePaid module, CHF 99 a month; you set the criteria
Hours, holidays, closuresPer weekday; holidays for 26 cantons; closures with own messageClosure dates and stand-in contacts; cantonal holidays not stated
VoicemailAudio up to 2 minutes, emailed; no transcriptMessage goes into the email; no audio stored
Lines busyOverflow to a backup numberVia forwarding at your carrier
Forward all calls to a phoneOne click, for a set timeNot stated on its site
Spam and daily capsLimits per number, auto-block, daily capsNot stated on its site
Outbound callsAppointment reminders only, from ProNot stated on its site
Urgent and emergenciesUrgency in each summary; urgent calls by ruleReports emergencies at once; how is not stated
As stated on each provider's own website, read on 8 October 2026.

Outside hours, CleverAI’s transfer puts the call through to a person on standby. In hours it goes to reception if someone is there. It offers a callback first and never promotes the option. A dental on-call variant costs another CHF 99. From Pro you can set several transfer rules and destinations in the console; Starter has one transfer number. CleverAI’s stand-in contacts by weekday and time are a good fit for practices.

Contacts and caller memory

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
Recognises a returning callerFrom Pro: saved contacts only; greets by nameNo, by design: every call starts at zero
Past calls as contextFrom Pro: optional, the last 3 calls of a contactNo history, no profile, by design
Routing per contactFrom Pro: straight to you, or to another assistantNot stated on its site
Contact importFrom Pro: CSV, Excel, bexioNot stated on its site
As stated on each provider's own website, read on 8 October 2026.

CleverAI argues that no memory means nothing to leak. Voko offers recognition, which you can switch off whenever you prefer. If your callers expect to be recognised, choose Voko from Pro; if the privacy of the call is the point, CleverAI’s stance is simpler.

Knowledge the assistant learns from

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
SourcesWebsite, documents (PDF, Word, text), free textBuilt by CleverAI from your site; uploads not stated
Limits10 MB a file, 20 documents per assistant; knowledge up to 40,000 characters (Starter), 100,000 (Pro) or 200,000 (Business)Not stated on its site
Website re-readManual, weekly or monthlyNot stated on its site
As stated on each provider's own website, read on 8 October 2026.

CleverAI does the first fill for you and, for practices, supplies a pre-filled starter pack developed with its clinical advisor. You then add details in an admin panel whose features its site does not describe. Voko publishes its sources and limits, and you maintain the content yourself.

Summaries, transcripts and recordings

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
Summary after a callEmail, optional SMS; routing rules; webhook (Business only)Email to the number's owner, in German; SMS not stated
FieldsReason, to-do, urgency, caller name, callbackReason, number, urgency, name if given
TranscriptIn the console, beside the summaryNo transcript archive
Audio recordingOff by default; announced to callers if onNone recorded or stored, it says; no setting described
Call log, search, exportYes; export to CSV or ExcelNo dashboard, on purpose
AnalyticsBasic overview: calls, bookings, durationsNot stated on its site
As stated on each provider's own website, read on 8 October 2026.

This is the sharpest difference. With CleverAI, the only record of a call is the email in your inbox; it says the summary is discarded after sending. That is private, but it also means there is nothing to listen back to and no call log to search. With Voko you can review every call, and you decide what is kept and for how long.

Integrations, API and webhooks

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
CRM (HubSpot, Salesforce)No native connector; only the webhook (Business only)Not stated on its site
AccountingFrom Pro: bexio, contacts and call notesNot stated on its site
WebhookBusiness only: signed, after each call; no retryNot stated on its site
API and developer docsBusiness only: booking in your own system and webhook documented; no API to read callsNot stated on its site
Zapier, Make, n8nNo native app; via the webhook (Business only)Not stated on its site
Custom toolsNot availableNot stated on its site
Website chat or widgetText chatbot (beta); no voice widgetNot stated on its site
As stated on each provider's own website, read on 8 October 2026.

CleverAI states no integrations apart from the SMS link to your booking tool. Voko has few native ones too: Cal.com on every plan, bexio from Pro, and the webhook and a booking interface for your own software (Business only). If you need a native Salesforce or HubSpot link, ask both providers.

Phone numbers

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
A new Swiss numberIncluded; you cannot choose the prefixGives you one to forward to; cost not stated
Keep your numberForwarding; codes shown per carrierConditional forwarding at your carrier
PortingBusiness only: on request, manual, about four weeksNot stated on its site
Numbers per planStarter 1, Pro 3, Business by agreementNot stated on its site
CountrySwiss numbers onlyNot stated for customers
As stated on each provider's own website, read on 8 October 2026.

Team, security and support

As stated on each provider's own website, read on 8 October 2026.
VokoCleverAI
UsersStarter 1, Pro and Business unlimitedNot stated on its site
RolesOwner, administrator, viewer, billing accessNot stated on its site
Two-factor sign-inAuthenticator app; can be required for allNot stated on its site
Console languagesFrench, German, EnglishNot stated on its site
SupportEmail, form, phone; reply in one business day; priority support (Business only)Phone, email, WhatsApp; a founder as contact; hours not stated
Availability promiseNone; no SLANone in its terms
As stated on each provider's own website, read on 8 October 2026.

Neither promises a service level, and CleverAI names neither ISO 27001 nor SOC 2 (Voko holds neither). CleverAI says it personally stands behind the service and offers a free appointment. Voko has roles and two-factor sign-in, which CleverAI does not mention. We found no “coming soon” item on CleverAI’s pages.

Data and privacy

CleverAI’s column is its own statement, not a check of ours.

CleverAI's FAQ and terms, and Voko's data pages, read on 8 October 2026.
VokoCleverAI
HostingDatabase in Zurich, app in Frankfurt; we claim no Swiss hostingApp in Amsterdam (EU); says it does not claim data stays in Switzerland
Providers namedElevenLabs, Google, Twilio and others, all listedTwilio, Google, OpenAI "among others"; roles not stated
AudioOff by default; if on, kept for the retention delaySays none is ever recorded or stored
Transcript and summary1, 7, 30 (default) or 90 days, or never deleteSummary emailed once, then discarded; no days given
Zero retentionZero-retention option per assistantThe default, it says
AI trainingStates calls are never used for trainingStates no call trains its models; providers not covered
Data processing agreementOn requestTerms say it acts as processor; no public document
Law citedRevised Swiss FADP"Applicable Swiss data protection law"
CertificationsNoneNone named; swissICT member and "swiss made software" label, it says
Delete or exportDelete a call or account; JSON exportNot stated; says nothing is stored
CleverAI's FAQ and terms, and Voko's data pages, read on 8 October 2026.

CleverAI is open that its language and telephony providers sit partly in the United States, and says the phone number is not passed to the language model. Its site does not say where those providers process audio or text, or how long they keep it. Our data page lists ours and notes that voice and language processing run through US providers.

The trade-off is the one from the features: the less a service stores, the less you can review. Voko stores what you ask it to, and you can switch every part of it off. See also our data security page.

Setup and trial

CleverAI is done for you. Its site says the setup is personally guided and takes about 10 minutes of your time. You activate conditional call forwarding at your phone provider; CleverAI fills the assistant from your website. It claims you are ready within 24 hours, which we cannot verify. The trial lasts 14 days with the full feature set, transfer module included, and needs no card. No limit on calls is stated. Billing starts on day 15; if you leave before then, you pay neither the monthly fee nor the setup fee. Its terms add that the trial applies where it is offered, and that it turns into a paid subscription unless you cancel.

Voko is self-serve. You sign up, give your website, choose a language and a voice, and an assistant is built; the wizard says it takes about two minutes. A Swiss number is assigned, you test it with a call in the browser, then forward your calls. We make no go-live promise; help comes from written guides and a checklist in the console. The trial is 7 days or 30 minutes, whichever ends first, with no card, and it shows every feature except number porting.

Reasons to choose each

Reasons to choose CleverAI

  • A flat rate with no minute counting and no feature tiers (transfer is a paid module), cheaper than Voko Starter above about 900 minutes a month.
  • Swiss German as the default language, rather than a beta.
  • No audio ever stored, by its own statement: privacy as the starting point.
  • Done for you with about 10 minutes of your time, a free appointment on offer, and a dedicated page for dental practices.
  • A longer trial: 14 days, with transfer included.

Reasons to choose Voko

  • Booking into a calendar, with live availability, on every plan; reminders from Pro.
  • A console to review every call: transcript, search, export.
  • Several transfer rules and destinations, set in the console, and per-contact routing, from Pro.
  • Cheaper than CleverAI’s flat rate up to about 900 minutes a month on Starter, with no setup fee.
  • Published knowledge limits (40,000 characters on Starter, 100,000 on Pro, 200,000 on Business), contacts and bexio (from Pro), the webhook (Business only), roles and two-factor sign-in, which CleverAI’s site does not mention.

When to choose which

When to choose CleverAI

  • you take many calls and want one fixed price whatever the volume;
  • you want someone to set it up for you, and Swiss German by default;
  • you want no recordings and no records, and your callers book through your own online tool.

When to choose Voko

  • you want the assistant to book appointments in your calendar (every plan) and remind callers (from Pro);
  • you want to listen to, search and export your calls, or recognise your regulars (from Pro);
  • you take up to about 900 minutes a month and prefer to try it and set it up yourself.

Either way, listen to a real call before you sign. You can hear ours right now: enter your website, and an assistant that knows your business answers you. For all the providers side by side, read the 2026 comparison, and for the full arithmetic, how much an AI phone assistant costs.

Sources

  1. CleverAI, home page and pricing (read on 8 October 2026)
  2. CleverAI, questions and answers (read on 8 October 2026)
  3. CleverAI, terms for CleverAI Voice (read on 8 October 2026)
  4. CleverAI, practices page (read on 8 October 2026)
  5. CleverAI, contact (read on 8 October 2026)

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