voko

AI phone assistant for Swiss small businesses

Never miss a customer call again.

Voko answers your phone around the clock, understands what the caller needs, books the appointment and emails you a summary. In French, German, Swiss German and English.

Live demo in your browser. No sign-up, no credit card.

By starting the demo you agree that the conversation is recorded and transcribed to improve the service. Voko is an artificial intelligence.

  • No setup fee
  • You keep your number
  • Live within 24 hours
Call in progress00:24 · +41 79 ••• •• 12
Voko
Dubois dental practice, good morning. I am the practice assistant, an artificial intelligence, and this call is recorded. How can I help?
Caller
I have had terrible toothache since last night. Could you fit me in today?
Voko
I am sorry to hear that. I still have 16:15 with Dr Dubois. Shall I book it for you?
Calendar
Today, 16:15
Summary
Emailed to the practice
  • Four languages, Swiss German included
  • Swiss data protection law (nFADP)
  • No lock-in
  • Live within 24 hours

A missed call is a customer dialling your next competitor.

The phone rings while you are working

On a job, with a patient, at the counter. You cannot pick up, and calling back two hours later is usually too late.

Customers call when you are closed

Evenings, weekends, holidays. Your competitor may well have someone answering.

Voicemail does not book appointments

Most people hang up without leaving a message. The ones who do leave one are still waiting for your call back.

Three steps, one afternoon.

  1. 1

    You forward your calls

    A plain call forward from the phone you already use. You keep your number, and you still pick up whenever you want to.

  2. 2

    Voko answers and understands

    It knows your opening hours, your services and your prices. It replies in the caller's language, without a rigid script.

  3. 3

    You get what matters

    The appointment lands in your calendar, the call summary in your inbox, and anything urgent is put through to the right person.

Every trade has its own calls.

Voko learns your opening hours, your services and your screening questions. Here is what that looks like by trade.

Medical and dental practices

Booking, reminders, and triaging urgent cases to whoever is on call.

Acute toothache reaches a person, not a voicemail box.

Trades and emergency callouts

You are on a job, Voko qualifies the fault and takes the address.

A burst pipe reaches you now. A quote request can wait until tomorrow.

Garages and body shops

Service appointments, progress updates, quote requests.

Is my car ready? stops pulling you out of the workshop.

Property managers and estate agents

Viewings, damage reports, tenant details taken down properly.

Weekend listings generate calls. Voko catches them.

Restaurants and hotels

Reservations, opening hours, allergies, group enquiries.

The lunch service phone stops costing you covers.

Lawyers and trustees

Screening new matters, taking contact details, protecting the diary.

You call back knowing what it is about, not blind.

What Voko handles for you.

You decide every behaviour. Voko does nothing you have not asked it to do.

Booking appointments

Voko reads your calendar and offers slots that are genuinely free.

Routine questions

Opening hours, address, parking, services, lead times, indicative prices.

Qualifying enquiries

Voko asks your screening questions and writes the answers down before handing the job over.

Putting through urgent calls

A burst pipe or acute pain does not end up in a voicemail box. The call goes to the right person.

Out-of-hours calls

Evenings, weekends, public holidays. Your customers reach a voice, not a beep.

Summaries and follow-up

Every call arrives by email with the reason, the contact details and what was agreed.

A price on the page, not a drawn-out quote.

Most Swiss providers charge between 490 and 1,290 francs in setup fees before the first call. Not here.

Zero setup fee, on all three plans

Solo

Sole traders and small outfits.

CHF199per month

excl. VAT · cancel monthly

  • 150 minutes included
  • 1 number, your own
  • French, German, English
  • Appointments in your calendar
  • An email summary of every call
Most chosen

Business

Small firms with several staff.

CHF399per month

excl. VAT · cancel monthly

  • 500 minutes included
  • Up to 3 numbers
  • Swiss German included
  • Urgent calls put through
  • Custom screening questions
  • Priority support

Premium

Several sites or heavy call volume.

CHF699per month

excl. VAT · cancel monthly

  • 1,500 minutes included
  • Unlimited numbers
  • Custom voice
  • Connected to your tools
  • A named contact

Prices exclude VAT. Several sites, high volume or something unusual: talk to us and we will quote properly.

What people ask us.

Do my customers know they are talking to an AI?

Yes, and that is deliberate. Voko says so in its first sentence, along with the fact that the call is recorded. In Switzerland, recording a conversation without the other party's consent is a criminal offence, not merely a data protection matter. So we have no interest whatsoever in being coy about it.

Do I keep my phone number?

Yes. You set up call forwarding from your existing line, exactly as you would to a colleague. Nothing changes on your business cards, your website or your Google listing.

What happens when Voko does not know the answer?

It does not invent one. Depending on what you have set, it either puts the call through to a real person or takes the caller's details and the reason for the call, then emails you the lot so you can call back already knowing what it is about.

Where is my call data held?

On European infrastructure, with sub-processors we name one by one in our legal notice. We do not claim Swiss hosting until it is true, whatever the competition says.

Does Voko understand Swiss German?

It understands the main dialects and replies in either standard German or Swiss German, depending on your setting. This is exactly the sort of claim worth testing rather than believing: call the demo and judge for yourself.

How long does it take to get started?

Allow a day. We start from your opening hours, your services and your screening questions, we let you listen to the result, and you switch on call forwarding once you are convinced.

Not ready to book yet?

Leave your email and we will send you a sample call and the detailed pricing.

The easiest way to judge it is to talk to it.

One minute, in your browser, nothing to install.