AI phone assistant

Your phone hasa new employee.

Voko is a voice assistant that answers the phone for you. It understands the request, books the appointment and emails you the summary. In over 30 languages, detected automatically.

Or try Voko with your own website

Incoming call

+41 21 *** ** **

Voko answers

+41 21 *** ** **

On the callCall handled · 1 min 43

“Martin and Sons, good morning. How can I help you?”

“I'd like an appointment this week.”

Availability checked

“I have Thursday at 14:00. Does that suit you?”

“Thursday works, perfect.”

Call ended · 09:43

Appointment booked

Thursday 14:00, from your availability

Summary by email

Reason, to-dos, callback request

Dashboard updated

Every call, listed and summarised

Day to day

What Voko can do for you

You decide everything. Voko only does what you ask it to.

It books the appointment

Voko reads your availability, offers a free slot and puts the appointment in your calendar.

It answers the routine questions

Opening hours, address, parking, indicative prices. The caller gets an answer without disturbing you.

It transfers the urgent ones

An urgent case never lands on voicemail. It goes straight to the right person, right away.

It sends you the summary

Every call arrives by email, with the reason, the contact details and what was agreed.

See all use cases

The same call, two outcomes

With voicemail

  1. 10:42The voicemail greeting starts.
  2. 10:43The caller hangs up without leaving a message.
  3. 12:15Between two appointments, you see “Missed call, 079 000 12 34”.
  4. 12:20You call back and reach their voicemail.
What you end up withA number, with no idea why. No appointment.

With Voko

  1. 10:42Voko answers in your company's name.
  2. 10:43Two free slots offered: 10:30 or 16:00.
  3. 10:44Appointment booked: Thursday 16:00.
  4. 10:44The summary lands in your inbox.
What you end up withThe appointment in the calendar and a written summary. Nobody to call back.
Setup

Ready in three steps

You keep your number and you take back the line whenever you want.

  1. You forward your calls

    A plain call forward from the phone you already use. You keep your number and you still pick up whenever you want.

  2. Voko answers and understands

    It knows your opening hours, your services and your prices. It replies in the caller's language.

  3. You get what matters

    The appointment lands in your calendar, the summary in your inbox. Anything urgent goes through to the right person.

Integrations

Your tools, nothing to change

Your calendar through Cal.com, and every call sent to your other tools by webhook.

voko
Trusted by more than 50 SMBs

What they had to say

Independents and SMEs tested Voko in their own sector. Here is what they told us.

“We used to regularly miss calls when the team was busy. Now customers get an answer right away.”

Sophie M.Atelier Nova, Lausanne

“What surprised us most was how natural the conversations sound. It’s a world away from a classic answering machine.”

Daniel F.Helvetia Services, Bern

“The phone used to constantly interrupt our day. Now routine requests get handled without anyone having to pick up.”

Camille R.Maison Rivage, Geneva

“Our customers can reach us even when we’re busy or closed. For a small team, that changes day to day life.”

Luca B.Studio Quattro, Lugano
Pricing

Clear prices, no surprises.

Pick the plan that matches your call volume. You can change it whenever you want.

MonthlyAnnual-15%
Starter

CHF 99

per month, excl. VAT

500 minutes includedSuitable for 1-20 calls a day
  • 1 phone number
  • 1 user
  • One call at a time
  • Unlimited assistants
  • A summary of every call by email
  • Appointments in your calendar
Start for free
ProMost popular

CHF 299

per month, excl. VAT

1,500 minutes includedSuitable for 20-100 calls a day
  • Everything in Starter
  • 3 phone numbers
  • 3 simultaneous calls
  • Unlimited users
  • Unlimited assistants
Start for free
Business

CHF 599

per month, excl. VAT

3,000 minutes includedSuitable from 100 calls a day
  • Everything in Pro
  • Numbers to suit you
  • Simultaneous calls to suit you
  • Unlimited users
  • Unlimited assistants
  • Priority support
Try free for 7 days, 30 minutes included

Prices exclude VAT. Extra minutes beyond your plan: CHF 25 per 100 minutes. For several sites or high volume, get in touch and we will send you a quote.

  • Over 30 languages, Swiss German in beta
  • Swiss data protection law (nFADP)
  • No lock-in
  • You keep your number
Frequently asked

What people ask us before starting

If an answer is missing, write to us.

Do callers know they are talking to an AI?

Voko never passes itself off as a person. As soon as someone asks, the answer is clear: it is an automated assistant. Playing on the ambiguity is the fastest way to lose a Swiss small business owner's trust.

Do I keep my phone number?

Yes. You set up call forwarding from your existing line, exactly as you would to a colleague. Nothing changes on your business cards, your website or your Google listing.

What happens when Voko does not know the answer?

It invents nothing. Depending on your setting, it either puts the call through to a person or takes the caller's details and the reason, then emails you the lot.

Where is my call data held?

The database is hosted in Zurich, but our providers, most of them American, also process data. We name each one in our privacy policy, and we do not claim to host in Switzerland.

Does Voko speak Swiss German?

Yes, in beta. You can set your assistant to Swiss German: it then answers in dialect, with a Swiss female or male voice, and switches to standard German if the caller prefers. As it is a beta, try it first with a test call from your dashboard before you switch it on for your line.

How long does it take to get started?

You set up the assistant yourself, online: Voko reads your website, you check your hours and services, you listen to it in the browser, then you switch on call forwarding once you are happy with it.

How is this different from a traditional answering service?

An outsourced telephone answering service typically charges between 2 and 4 francs per call answered, plus a setup fee often above 500 francs. For a practice taking 700 calls a month that adds up to 1,400 to 2,800 francs. Voko is a flat monthly fee with no setup cost, and from the Pro plan it answers several calls at once. That said, a human service is still the better choice if your calls need genuine case-by-case judgement.

Hear Voko answer you

One minute is enough to make up your mind. No form, no appointment.