The AI agent reads your real availability, books the appointment during the call and answers practical questions with your information.
In your browser, no sign-up
Three situations you know well, and what changes.
Picking up means interrupting the treatment or the work in progress.
The AI agent reads your real availability and books the appointment into your calendar, during the call.
In the evening, at lunchtime or mid-session, nobody picks up and the appointment gets booked elsewhere.
The AI agent answers during the hours you choose, offers a free slot and books it.
Hours, address, parking, prices: the same answers, repeated on the phone.
The AI agent answers with what you have written. Anything missing is noted and passed on, never made up.
You keep your number. Nothing to install. You create the agent yourself, online, and take back control whenever you want.
The AI agent reads your website, you connect your calendar, you test in the browser, then you switch on forwarding from your current line, just as you would to a colleague.
The AI agent picks up your opening hours, services and prices. You review them, then add what your website doesn't say, in your own words.
A free Cal.com account, linked to the calendar you already use. The agent follows your instructions, without making judgement calls for you.
A test call from your dashboard, in the browser. Transfers work on real calls.
From your current line, and you can switch it off at any time. You keep your number: nothing to change on your cards or your Google listing.
An example, minute by minute.
10:42 The voicemail greeting starts.
10:43 The caller hangs up without leaving a message.
12:15 Between two sessions, you see “Missed call, 079 000 12 34”.
12:20 You call back and reach their voicemail.
A number, with no idea why. No appointment.
10:42 The AI agent answers in the practice's name.
10:43 Two free slots offered: 10:30 or 16:00.
10:44 Appointment booked: Thursday 16:00, first session.
10:44 The summary lands in your inbox.
The appointment in the calendar and a written summary. Nobody to call back.
With Starter, the AI agent answers one call at a time; with Pro, three at once; with Business, as many calls as needed, with the API, the webhook and number porting. 7-day free trial, 30 minutes included.
The same AI agent, set up for another situation.
Everything to know about booking appointments.
The AI agent books through Cal.com, which is free and connects to Google Calendar, Outlook, Microsoft 365, Apple and Exchange. The AI agent reads your real availability and puts the appointment straight into your calendar.
The calendar is the reference: the slot is checked at the moment of booking. If it has just been taken, the AI agent offers the next one. Only calendars connected to Cal.com are checked: an appointment noted elsewhere is not seen.
Today, each agent books a single type of appointment, with the duration you set in Cal.com. For any other request, the AI agent notes the need and passes it on to you.
Yes, on the Pro and Business plans: by SMS before the appointment, or by a call from the AI agent, which can also move or cancel the appointment. Reminder calls are new. Whatever the plan, the AI agent confirms the appointment out loud during the call.
The AI agent says so and offers to note the request with a callback number. You find it in the summary.
No, only those booked by the AI agent. For the others, the request is noted and passed on to you.
Connect bexio in one click: the agent recognises customers by name, every call is logged on the right record, and you approve any change to contact details yourself.
What happens between the first word on the line and the summary in your inbox, where the agent's answers come from, and what happens to your callers' data. No jargon.
Appointments, practical questions, messages: what an AI phone agent handles at a practice, where the line is drawn, and what a practice sorts out before going live.
Two minutes is enough to judge the tone and the answers.
