Dental practices
While you treat patients, the AI agent routes dental emergencies. The chair is busy, and so is the front desk. The AI agent books appointments, notes what is described without judging severity, applies your emergency rule and sends a summary of every call.
What the AI agent does for a dental practice
The calls your trade receives, what the AI agent does, and what you receive. Anything missing is noted and passed on, never made up.
Talk to the AI agentBooking and rescheduling
I need to move my Tuesday check-up.
Slot read from your calendar, booked during the call. Tuesday is freed up.
Toothache
It has hurt since last night, is it serious?
The symptoms are noted as described and the call is flagged urgent. Severity is never judged, only reported.
Practical questions
Where can I park? What should I bring?
Your hours, your access details, your instructions for a first appointment.
Emergency
It's still bleeding after the extraction.
Your rule applies: immediate transfer to the number you chose.
Treatment prices
How much is a crown?
Only the prices you have written. Otherwise the question is noted for the practice.
Three levels of urgency, defined by you
You assign each situation the level of your choice. The AI agent applies the rule, without judging how serious the situation is.
These cases are examples: you define your own, in your own words, from your dashboard.
Ready for your trade in three steps
What the AI agent takes from your website, what you add, and the test call before you open the line.
A test call from your dashboard, in the browser, before you switch on call forwarding.
Start for freeWhat the AI agent never does
Three limits that apply to every call. The question is noted and passed on, never settled over the phone.
Book a demoThe AI agent knows your vocabulary
The terms of your trade, added to the AI agent's vocabulary: understood and spelled correctly.
Frequently asked questions
Everything to know about the AI agent for a dental practice.
Does the AI agent judge how serious an emergency is?
No. The AI agent notes what is described, word for word, and applies the rule you wrote. Judgement stays with the practice.
Are treatment prices given?
Only the ones you have written. A quote depends on an examination: otherwise, the question is noted and passed to you.
Does this replace my front desk?
No. The AI agent takes calls during treatment, at lunchtime and after closing. Reception stays in charge of anything that calls for judgement.
Professional secrecy and patient data: what does the AI agent do?
Responsibility for professional secrecy stays with the practice. We give you the means to meet it: the database is in Zurich, the application runs in Frankfurt, and voice, the language model and telephony are handled by other providers, including in the United States. You choose the deletion period for each agent (30 days by default), down to a mode with no retention, and audio is not recorded by default. A data processing agreement is available on request.
Can a call be transferred to the firm?
Yes, to a number of your choice, in the cases you have defined. The transfer works on real calls, not in the browser test.
Other trades: healthcare
The same AI agent, set up for another trade.
Related reads
AI phone agent in a medical practice: the essentials
Appointments, practical questions, messages: what an AI phone agent handles at a practice, where the line is drawn, and what a practice sorts out before going live.
How much does an AI phone agent cost in Switzerland?
CHF 29 to 249 a month to start, but 50 to 500 minutes included, or no minutes counted at all. How to read the prices and the extra minutes, and what a person would cost instead.
AI agent or phone answering service: how to choose
Both pick up when you cannot. They do not cost the same, do not work the same hours and do not fail in the same ways.
Call the AI agent the way your patients would.
Two minutes is enough to judge the tone and the answers.