Trades and callouts
On site, an emergency reaches the right person. Under a sink, up a ladder, at the wheel: no way to pick up. The AI agent answers, sorts the call by your rule, notes the address and texts you the reason. No price quoted without your approval.
What the AI agent does for a trades business
The calls your trade receives, what the AI agent does, and what you receive. Anything missing is noted and passed on, never made up.
Talk to the AI agentEmergency
Water's running and I can't shut it off.
Your rule applies: immediate transfer to the on-call line, with the address and problem noted in the summary.
Quote request
Do you do bathrooms?
Town, work, size and preferred timeframe noted. No invented price.
Job to schedule
When can you come?
Slot read from your calendar, booked, address read back and confirmed.
Area and services
Do you come out as far as Nyon?
Your area and services, as you wrote them. Outside your area, the request is noted.
Job follow-up
The water heater you fitted last week is dripping.
Noted with the address, flagged “call back today”. The reason arrives by SMS on your mobile.
Your emergency rule, applied as written
You name the urgent cases. The AI agent recognises them by your rule, not by independent judgement.
These cases are examples: you define your own, in your own words, from your dashboard.
Ready for your trade in three steps
What the AI agent takes from your website, what you add, and the test call before you open the line.
A test call from your dashboard, in the browser, before you switch on call forwarding.
Start for freeWhat the AI agent never does
Three limits that apply to every call. The question is noted and passed on, never settled over the phone.
Book a demoThe AI agent knows your vocabulary
The terms of your trade, added to the AI agent's vocabulary: understood and spelled correctly.
Frequently asked questions
Everything to know about the AI agent for a trades or callout business.
Are prices quoted over the phone?
Only the ones you have written, a call-out fee for example. For everything else, the request is passed on to you so you can draw up the quote: the AI agent never makes up a price or a lead time.
How is a real emergency handled?
You define the cases and the transfer number. In those cases, the AI agent transfers the call to that number, and the written summary reaches you afterwards by email.
And on a site with no signal?
The AI agent answers for you. The SMS and the email are waiting for you as soon as you have signal again.
What happens to my customers' data?
By default, no voice is recorded: recording only runs if you switch it on, and callers are then told. The number and the call summary are deleted after 30 days, or after the delay you choose.
Can a call be transferred to my mobile?
Yes, to a number of your choice, in the cases you have defined. Forwarding can be switched off at any time from your phone.
Other trades: crafts and services
The same AI agent, set up for another trade.
Related reads
How much does an AI phone agent cost in Switzerland?
CHF 29 to 249 a month to start, but 50 to 500 minutes included, or no minutes counted at all. How to read the prices and the extra minutes, and what a person would cost instead.
How to set up an AI voice agent in your business
From call forwarding to the first call handled: the steps in order, and the two that really take time.
Call the AI agent the way your customers would.
Two minutes is enough to judge the tone and the answers.