Law firms
While you are in court, new enquiries get qualified. In a hearing, in a meeting or after 18:00, nobody at the firm can answer. The AI agent notes the reason for a new enquiry in one sentence, books appointments and passes on a summary. No legal opinion, nothing about an ongoing matter.
What the AI agent does for a law firm
The calls your trade receives, what the AI agent does, and what you receive. Anything missing is noted and passed on, never made up.
Talk to the AI agentNew enquiry
Do you handle divorces?
Practice area checked in your information, reason noted in a sentence, contact details confirmed. No legal questions asked.
First meeting
I'd like a first appointment.
Slot read from your calendar, booked, with a reminder of the documents to bring.
Ongoing matter
Where do things stand with my case?
Nothing is said on the phone. The question is noted, the person handling the matter calls back.
Practical questions
What documents should I bring? Are you open on Saturdays?
Your instructions and your hours, as you wrote them.
Legal advice
Am I allowed to…?
No opinion. The question is noted with the name and number, and reaches you in the summary.
The record that reaches the firm
The summary of a first call, exactly as the AI agent sends it. Four things are always in it.
- The number, read back: digit by digit, confirmed before the call ends.
- The reason in one sentence: no legal question asked over the phone.
- What is left for you to do: or “nothing to do” when the request has been handled.
- The urgency: an upcoming hearing is flagged as the caller describes it.
On the Business plan, the same summary can also go to your CRM.
Ready for your trade in three steps
What the AI agent takes from your website, what you add, and the test call before you open the line.
A test call from your dashboard, in the browser, before you switch on call forwarding.
Start for freeWhat the AI agent never does
Three limits that apply to every call. The question is noted and passed on, never settled over the phone.
Book a demoThe AI agent knows your vocabulary
The terms of your trade, added to the AI agent's vocabulary: understood and spelled correctly.
Frequently asked questions
Everything to know about the AI agent for a law firm.
Can legal advice be given over the phone?
No, never. The AI agent gives no opinion and never comments on the chances of success. The question is noted with the name and number, and reaches you in the summary.
What happens if the call is about an ongoing matter?
Nothing about a case is said on the phone. The AI agent notes the question and passes it to the person in charge, who calls back.
Does this replace my office staff?
No. The AI agent takes calls during hearings, meetings and after closing. Your office staff stay in charge of the files.
What happens to callers' data?
By default, no voice is recorded: recording only runs if you switch it on, and callers are then told. The number and the call summary are deleted after 30 days, or after the delay you choose.
Can a call be transferred to the firm?
Yes, to a number of your choice, in the cases you have defined.
Other trades: law and fiduciary
The same AI agent, set up for another trade.
Related reads
Data protection and AI voice: what Swiss law actually requires
Do you need the caller's consent? May you record? What the FADP requires, and five false claims in circulation.
AI agent or phone answering service: how to choose
Both pick up when you cannot. They do not cost the same, do not work the same hours and do not fail in the same ways.
Call the AI agent with a first enquiry.
Two minutes is enough to see what gets noted, and what stays unsaid.