The AI agent answers in your business's name with your information, takes messages, transfers what needs transferring and sends you a written summary.
In your browser, no sign-up
Three situations you know well, and what changes.
Every call interrupts you mid-file, mid-treatment or mid-appointment.
The AI agent answers in your business's name and passes on what needs your attention.
At peak times, during breaks or absences, the phone rings unanswered.
Lunchtime, end of the day, absences: the AI agent picks up. From the Pro plan, several calls at once.
A misheard name, a cut-off number: you have to call back to understand.
Reason, action items, urgency and callback number, by email, always in the same format.
You keep your number. Nothing to install. You create the agent yourself, online, and take back control whenever you want.
The AI agent reads your website, you set your instructions, you test in the browser, then you switch on forwarding from your current line, just as you would to a colleague.
The AI agent picks up your opening hours, services and prices. You review them, then add what your website doesn't say, in your own words.
What to pass on, what to transfer, and to which number. The agent follows your instructions, without making judgement calls for you.
A test call from your dashboard, in the browser. Transfers work on real calls.
From your current line, and you can switch it off at any time. You keep your number: nothing to change on your cards or your Google listing.
An example, minute by minute.
09:12 The phone rings during an appointment.
09:13 The caller reaches voicemail and hangs up.
11:40 You see “Missed call, 079 000 12 34”.
11:45 You call back without knowing why.
A number, and a blind callback.
09:12 The AI agent answers in the practice's name.
09:13 The AI agent answers the question about documents.
09:14 The price enquiry is noted for you.
09:14 The summary lands in your inbox.
One question already settled, only one left to deal with.
With Starter, the AI agent answers one call at a time; with Pro, three at once; with Business, as many calls as needed, with the API, the webhook and number porting. 7-day free trial, 30 minutes included.
The same AI agent, set up for another situation.
Everything to know about the AI secretary.
The AI agent answers with the information you have provided and notes the rest. The more complete that information, the more direct the answer; otherwise, the request is passed on to you.
From your website and the information you add: opening hours, services, procedures. The AI agent answers from that alone.
You, always. An exception, a deadline, a goodwill gesture: the AI agent notes the request and passes it on to you.
The AI agent says so honestly, offers to pass the question on and never makes up an answer.
Yes, to a number of your choice, in the cases you have defined. The transfer works on real calls, not in the browser test.
Connect bexio in one click: the agent recognises customers by name, every call is logged on the right record, and you approve any change to contact details yourself.
What happens between the first word on the line and the summary in your inbox, where the agent's answers come from, and what happens to your callers' data. No jargon.
Appointments, practical questions, messages: what an AI phone agent handles at a practice, where the line is drawn, and what a practice sorts out before going live.
Two minutes is enough to judge the tone and the answers.
