Restaurants
During the rush, bookings get noted. At lunch and dinner, nobody can run to the phone. The AI agent notes booking requests with the number of guests and any allergies, answers practical questions and passes everything on to the restaurant. No table is confirmed without you.
What the AI agent does for a restaurant
The calls your trade receives, what the AI agent does, and what you receive. Anything missing is noted and passed on, never made up.
Talk to the AI agentBooking enquiry
A table for four tonight at 19:30?
Number of guests, date, time and name noted. Never confirmed by the AI agent: the restaurant confirms.
Allergy or special request
Is a gluten-free menu possible?
The allergy is noted with the reservation and passed to the kitchen. No answer on what a dish contains.
Practical questions
Are you open on Sundays? Are dogs allowed?
Your hours and information, exactly as you wrote them.
Large group or private hire
There'd be twenty of us for a birthday.
Noted with the date and number, passed to the person in charge of the floor.
In another language
Haben Sie heute Abend noch einen Tisch?
The same answer, in German or French. The summary reaches you in English.
The phone rings when the dining room is full
Calls come in during service. The AI agent answers while you serve, and after closing.
The hours when the AI agent answers are yours to set: during service, outside it, or both.
Ready for your trade in three steps
What the AI agent takes from your website, what you add, and the test call before you open the line.
A test call from your dashboard, in the browser, before you switch on call forwarding.
Start for freeWhat the AI agent never does
Three limits that apply to every call. The question is noted and passed on, never settled over the phone.
Book a demoThe AI agent knows your vocabulary
The terms of your trade, added to the AI agent's vocabulary: understood and spelled correctly.
Frequently asked questions
Everything to know about the AI agent for a restaurant.
Can the AI agent confirm a table?
No. The AI agent notes the number of guests, the date, the time and the name, then passes everything on to the restaurant, where staff confirm.
How is a reported allergy handled?
The allergy is noted with the booking and passed on to the kitchen. The AI agent never guarantees what goes into a dish over the phone.
Does this replace the person on the phone?
No. The AI agent takes calls during service and after closing. The floor team stays in charge of the seating plan.
What happens to your customers' data?
By default, no voice is recorded: recording only runs if you switch it on, and callers are then told. The number and the call summary are deleted after 30 days, or after the delay you choose.
Can a call be transferred to the dining room?
Yes, to a number of your choice, in the cases you have defined.
Other trades: hotels, restaurants and clubs
The same AI agent, set up for another trade.
Related reads
What an AI voice assistant can do for your business, and what it cannot
Book an appointment, screen, transfer, summarise. And the four situations better left to a person.
How does an AI phone agent work?
What happens between the first word on the line and the summary in your inbox, where the agent's answers come from, and what happens to your callers' data. No jargon.
Call the AI agent to book a table.
Two minutes is enough to judge the tone and the answers.